Lock your card
Lock your credit card to prevent fraudulent use. You will be able to unlock it whenever you want.
Unlock your card
Did you find your credit card? Unlock it in your online bank so you can use it again.
Replace your card
If you cannot find your credit card or if it has been stolen, you can replace it in your online bank. You will receive a new credit card with a new number.
You can request a credit card limit increase through your online bank. Once the request has been submitted, it will take 5 business days to process your request. You will be notified by email.
Planning a trip? Add a travel notification to prevent your cards from being locked while you're abroad. This helps strengthen the security of your accounts and prevent fraud. You can set up a notification in your online bank or from the National Bank mobile app. It's quick and easy!
You can use your rewards points to make a payment on your credit card balance. If you’ve accumulated at least 6,250 points, you can use this feature in your online bank or National Bank app.
Reward points can be used as follows :
|Number of points required||6.250||12.500||25.000||125.000||250.000|
|Repayment amount ($)||25.00 $||50.00 $||100.00 $||500.00 $||1 000.00 $|
TM Apple, Apply Pay, App Store, iPhone, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.
TM Android, Google Play, Google Pay, and the Android logo are trademarks of Google LLC. The use of this trademark is subject to Google’s authorization policy.
*Feature to lock or replace a card